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Terms and Conditions

Commitment to Service:

Eagle Electrode Manufacturing is dedicated to your total satisfaction. We are proud of the craftsmanship and quality of our electrodes.  If you have any comments or questions regarding your shipment please call us at 866-486-3332. 

Making a Purchase:

Making a purchase could not be easier. Just browse the site, and click on items that you wish to buy to put them into the shopping cart. After you have finished making your selection(s), you may click on "Checkout Now" to complete your transaction.  We accept Visa, Mastercard, and American Express and payment is processed at the time of check out.  Since all the information is encrypted, you can safely enter your personal information and rest assured that the data will be safely transferred to our server for order fulfillment.  In the event of a backordered item your payment will be refunded until the back ordered item is ready to be shipped.  You will be notified by a customer service representative in the event of a back order.  If you would like to pay with a check or money order, kindly contact us at 866-486-3332. We will gladly accommodate you but we will only ship the merchandise after the check or money order clears.

Shipping:

Shipping rates are determined by UPS based on size and weight of electrode shipment. Once items are in your cart and you are ready to check out you may calculate the exact shipping charges. Shipments are made by way of UPS ground.  Most orders ship within 1 to 2 business days and arrive between 5-7 business days.  Expedited delivery is available upon request and additional charges apply.

Returns:

No Returns or Refunds from 10 days from the date of sale.  No sales credit will be allowed for opened or used packs of electrodes.  Shipping costs to return an item are the responsibility of the customer.

Warranty:

Eagle Electrode Manufacturing makes no warranty on its product, expressed or implied. Including, without limitation, any implied warranty of merchantability or fitness for a particular purpose, all such warranties being herby expressly excluded.

Medical Disclaimer:

Eagle Electrode Manufacturing cannot provide you with medical advice. All information provided on this website is for your knowledge only and not a substitute for medical advice or treatment for specific medical conditions. You should seek prompt medical care for any specific health issues and consult your physician before purchasing any product(s). 

Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here.

Warning:

Federal law restricts this device for sale by or on the order of a physician or licensed practitioner.

Electrodes are intended for use by a single patient only and are not to be shared.

Adjust stimulation according to stimulator and health professional instructions for your treatment.

Do not apply to broken skin.

Should a skin rash or skin irritation occur, discontinue use and contact your clinician.

Do not use while driving a motorized vehicle or while operating machinery.

Privacy Policy:

Eagle Electrode Manufacturing, LLC values the trust you place in us with regard to the privacy of your personal information. Your privacy is important to us. Eagle Electrode Manufacturing, LLC does not does not share, sell or distribute our customer's private information under any circumstances. We respect our customers’ privacy and will not share, sell or give your personal information out to anyone.

Eagle will only use the information you provide us to enhance your purchasing experience and improve the service we provide you. You will only receive notices or e-mails regarding news, special promotions or new and exciting deals we have for you, unless you choose to opt out.

Your Consent:

By using our site, you consent to our terms and conditions and website privacy policy.

Call us: (866) 486-3332

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